| Subject: |
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Casa Ybel Looking Up |
| Name: |
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Vin |
| Date Posted: |
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May 1, 08 - 7:14 PM |
| Email: |
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vfabiani@hlmvp.com |
| Message: |
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We just returned from our week 16 stay and were very pleased with what has been done at the resort, we have been at Casa Ybel for over 15 years. The grounds, especially the pool area, appear to be getting much more attention – they appear cleaner and better maintained. On the beach, the chairs and umbrellas were in place and being checked throughout the day, there was even someone checking to see if any needed repair. We were at our chairs until 5 each evening and the attendant made an effort for our set to be the last he picked up. The towel situation is fine, there were fresh towels delivered throughout the day and someone was there until at least 6:00 each evening. After that I think you could go to the front desk if you needed anything. We had a problem with our garbage disposal one evening after dinner and someone was in our unit within a half hour to fix it. The next evening the lights on the stairs on the beach side were out in Building I and again, someone came within an hour of notification and fixed the problem. My one suggestion and I made it at the IJK annual meeting, is to have staff walk the grounds more frequently just looking for things that might need attention.
Yes, there are too many weddings, the tent appears to go up routinely on Friday afternoon and not come down until Monday morning. Definitely doesn’t set the ideal mood for the first few days of vacation, but it shouldn’t ruin the whole week.
Overall, I felt that everything is once again trending upwards. |
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