I agtree with David CARL HAS LOST HIS MIND! But then if you have followed his postings over the years as I have, it should be apparent that he was alwaya limited in his ability tothink straight and not try to put hospitality in a bad light. Why I have never understood. The same with Jackson always putting him down and doing a carachter assination. And yes Lynn you are an optimist if you think Carl will ever change or get the facts or understand the facts when he gets them. If other owners doubt this just read his posts on this subject.

I'm going to go out on a limb and guess that spelling, grammer, and communications, in general, are not your long suit.

That's grammar George. (wink) But I agree that it's not his forte. And I'm just poking you a bit, George. I make my share of typos too.

This has been a long interesting ride and I hope we can get to a conclusion about the $350 charge demand before getting our keys.

Summa Sumarum:
A young disabled gentleman (Chronic pulmonary disease) with wife and 10 year old son was given an oppurtunity to relax and have fun at an island "swanky" resort. His wife's dad is an owner at Casa Ybel.
They packed all the food the family would need and planned on a low key fun vacation at the beach.
They did splurge with a fun meal on Sanibel with the son and discovered later their credit card was overdrawn, which they had to pay for dearly in high bank charges.
The $350 spending money on their card was eaten up in the Casa Ybel front office when they signed in to get the key. They had no plans of spending a costly dinner in Thistle Lodge, It was to be a bare-bones vacation at a fine resort!
They have been at Casa Ybel 3 years in a row, and this was the first time they were asked for $350- collateral.
They later found out it was a seven day "daily $50 demand deposit" by Casa Ybel that emptied their available cash and with $10 in their pocket they decided to return home with a $180 overdraft fee due to their bank. Will they be back?
Again, our Hilton management company was not in the picture, but quoting from News-Press Ms Amy Speckman, Director of Casa Ybel Operatins was in charge and does not find anything wrong at Casa Ybel.

When will we find our Hilton management company back in charge taking care of our owners?

I'm Confused. Carl on the 19th of October you started this chain by stating $350.00 was taken off their Debit Card. Now it appears to me you are stating the $350.00 was somehow taken off their Credit Card? Are there any other cards Casa Ybel took off $350.00??

What gives?

Debit and credit cards seem to run together, I am sure they are equally both good for collateral, if you have a balance?
In any case their card had no available balance left to enjoy a little trip to Periwinkle. So they went home!
Is this the time to take a little collection for them to use next year?
We have to appreciate the little we have.
On "Face the Nation" today it was quoted that $80 out of each $100 earned in the USA (since 2000)goes to 1% of the population, the $20 goes to the other 99%, I wish someone could tell me that is not true. We need more owners from that 1% pool. END OF POLITICS!

What's a debit card? I think I'll just write a check next year!

I read the article in the news-press, the moral of the story was -do not present debit cards unless you intend to use them then and there-. Use credit cards instead. The author of the article found no fault with Casa Ybel as it is a common practice everywhere. Banks place holds on your checking account if you use debit cards. In Casa Ybel's case it is $50 per day based on what they describe as a historical average, which seems reasonable to me. Casa Ybel does not receive any money until we approve upon departure.

When on vacation, I enjoy a libation or an ice cream for my grandchild from the bar without having to carry cash or having to climb the stairs to procure payment. That's what the credit card on arrival is for.

I love my family and I'm sure we all send "relatives" to use our weeks but I don't want to be held responsible for their charges or their damages should something go wrong.

I enjoy my time at Casa Ybel, I feel it's well kept. I think the credit policy is a good system; in my opinion this is a sad story of an extreme case scenario not cause for alarming concern.

...moral of the story, if you use a debit card your bank, any bank, will put a hold on your checking account for a designated amount for a period of time depending on how long your stay is. Using a credit card at check-in holds the banks money. I usually use a credit card at check-in and pay for essentials with my debit card....signage should be set up at check-in reminding people who use our resort, owners/renters alike about the hold when using a debit card for check-in. This is where the confusion was created. It is just good customer service to notify our guests/owners of the problem when using a debit card.