The wi fi is not very good
Every time we used FaceTime it kept freezing and reconnecting
Must be fixable by someone
It is not a huge deal breaker for me but it could/ should be improved somehow
The Hilton Grand Vacations Tuscany in Orlando had great wi fi
Surely they can duplicate here since we are part of the family?or at least lend their expertise
I am here at Casa now and will talk to Chris at the owners meeting and see what he says

Talked to Christine (Chris Cain assistant)
She said it was a Comcast issue and they were not being very helpful in resolving the lack of bandwidth
Really needs to be fixed as it is much worse than when each unit had a modem inside
I guess we have to wait and see what happens
They are trying to resolve the issue with Comcast

Poor internet quality seems to be a problem with many resorts all over the world. Generally it is the fault of the provider rather than the resort itself.

The answer is quite simple really. The resort pays a lot of money to the provider (in this case, Comcast)to provide a service, so if they are not providing that service to an appropriate standard, they can be sued for breach of contract. I would recomend that Casa Y'bel threatens to do just that unless Comcast resolves the issue. Meanwhile, the subscription to them should be witheld, and any saving can be refunded to the owners.