I hoping someone can help me. I had a domain that registered here at bravenet that expired earlier this month but I was never notified by email about this. I logged into my account today to renew this domain but it is not listed in my domains. I have no idea how to get my domain renewed!
I tried to open a support ticket but I got a message that said that support is not available for free members! This is ridiculous because I paid to have my domain registered here.
It is your responsibility to keep track of when your domain and hosting expire so you can renew early so you don't run into problems like this
Too many people just expect the powers that be where they are hosted to let them know etc and they do but you might have checked your gmail junk mail folder or your spam folder
because you may have been notified but gmail probably just regarded it as spam so might want to set a filter in your account to allow e-mails from @bravenet.com
Just hope your domain is still able to be renewed and not out their in the open and you have to buy it all over again because when it is out their on the open market anyone can buy the domain
For your information I am well aware of my responsibilities regarding my domains. I am not an idiot. The one thing that I was not aware of was the fact that Gmail seems to take messages from bravenet and toss them into the spam folder. I found this out myself today.
My question has already been answered by a previous poster so there was no need for the lecture from you.