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i cant view any of my subdomains

I have trouble viewing my subdomains. my main domain is fine, but i would like to get my subdomains running. im paid up until 2012. can you tell me what the problem is. also, the when i use the www prefix, my main domain doesnt work. is there something in my settings i need to fix?

Browser: Firefox, and Safari

OS: Mac OSX

Re: i cant view any of my subdomains

Hi Eric,

There was a DNS problem with your domain, we have fixed this for you but it can take 24-48 hours for those changes to take effect.

Courtnie