CASA YBEL OWNER'S FORUM

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CASA YBEL OWNER'S FORUM
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Re: complaint

I stayed in building I in three different units during weeks 3-7. The washing machine during week 3 shook so hard that the detergent bottle sitting on top flew off, split open and spilled all over the floor. When I moved into another unit for weeks 5 and 6 with company arriving for the weekend the unit was a disaster. The garbage disposal was totally broken, the internet cord was broken, the closet door in the guest bedroom was swinging inward for lack of a track, a light was out in the chandelier, the master bedroom toilet was stopped up, the door to the microwave oven was cracked, the side of the refrigerator was rusted, the master shower was full of mold, the TV guide in the unit manual was totally wrong for the second year in a row and the owners' sheet from the office had last year's date. When I mentioned these things at the owners' meeting on Tuesday morning, someone else made a joke of it and Chris ended the meeting. The next night the porch roof leaked three or four cups of water into two pots and 15 overrhead lights shorted out. Then on week seven in a different unit in the I building there was trash behind the sofa, sand under the desk and dirty dishes in the cupboard. I have been an owner since 1999 and never had problems like this before. I spent an inordinate amount of my vacation time getting these problems fixed. The roof was never addressed in spite of the fact that I was told it would be looked at and that there were several other porches in the building with the same problem. It is clearly a problem with the flashing between the side of the unit and the roof line.

Re: complaint

Judy, if that was the reaction at the Owner's mtg from Chris I would send the same complaints to members of the board & see what kind of response you get. That is totally absurd! We have been an owner in bldg G since 1981 & NEVER had that kind of problems in our unit. Housekeeping should definitely be held accountable.

Re: complaint

I am absolutely stunned to hear this report!! If this is not addressed immediately by the board and management, we need to get a lawyer involved to sue them for malfeasance !!! This clearly is a violation of their responsiblity as board members and as paid managers.

Re: complaint

I am amazed that with so many items that appeared to be wrong when Judith moved in to the various units, that the previous occupants did not notice the faults and report them. Generally, the maintenance dept is very good and responds very quickly, but they do need to be told about a problem to enable them to resolve it.