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I am absolutely stunned to hear this report!! If this is not addressed immediately by the board and management, we need to get a lawyer involved to sue them for malfeasance !!! This clearly is a violation of their responsiblity as board members and as paid managers.
I am amazed that with so many items that appeared to be wrong when Judith moved in to the various units, that the previous occupants did not notice the faults and report them. Generally, the maintenance dept is very good and responds very quickly, but they do need to be told about a problem to enable them to resolve it.