Am having same problems i use smartftp to upload have put in the username and password as given to me but all combinations as the server or host don't work .
I tried chorusexcelsior.bravehost.com but this does not connect me what am i doing wrong

You need to log into your Bravenet account and click the FTP tab. The FTP tab contains the correct information for connecting to the FTP.

Your FTP username is different then your Bravenet username.

Courtnie