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Re: No answer to my ticket from 3/22

The request should be simple. Bravenet defaulted the name server to themselves & "erased" the correct one that had been online for years.

This site does not seem to allow the correction to be made from outside.

Re: No answer to my ticket from 3/22

Lillian,

There have been replies to your ticket. Also, your name servers are now working. Once a domain name has expired it can take up to 72 hours for changes to take effect after being renewed.

Please also note, that we deal with tickets from oldest to newest, every time you reply to a ticket it gets moved in our ticket que. You also only need to open one ticket. Please wait for our support team to answer your tickets before adding anything else.

You can also manger your own name servers by clicking on the domains tab. Click your domain name and than select "Manage nameservers."

Courtnie